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Friday, June 22 • 10:30am - 12:00pm
Meeting Audience Expectations

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Limited Capacity seats available

Recent research shows that today’s arts audiences are seeking more than just a performance, and it confirms that opera companies are competing against a much larger range of activities than ever before for audience attention — important factors when working to increase customer loyalty and frequency of attendance. Leading experts will present their research findings as a prelude to an informative discussion about ways companies are responding to new audience expectations.

avatar for Tim Powers

Tim Powers

Director of Sales and Marketing, Four Seasons Hotel St. Louis
Tim Powers “stumbled” into hospitality and, for that matter, Four Seasons, which recruited him from the University of Hawaii where he was studying travel industry management on a golf scholarship he earned while on the American Junior Golf Tour. But for one 14-month break to glean... Read More →

avatar for Annie Burridge

Annie Burridge

General Director & CEO, Austin Opera
avatar for David  Devan

David Devan

General Director and President, Opera Philadelphia
David B. Devan joined Opera Philadelphia in January 2006 and was appointed General Director of the company in 2011. Since his arrival, David has worked closely with board and administration on strategic planning initiatives and building partnerships within the community and the opera... Read More →
avatar for Sunil Iyengar

Sunil Iyengar

Director, Office of Research and Analysis, National Endowment for the Arts
Sunil Iyengar directs the Office of Research & Analysis at the National Endowment for the Arts. Since his arrival at the NEA in June 2006, the office has produced more than 25 research publications, hosted several research events and webinars, twice updated the NEA's five-year strategic... Read More →
avatar for Marc A. Scorca

Marc A. Scorca

Marc A. Scorca joined OPERA America in 1990 as president and CEO. Under his leadership, the OPERA America membership has grown from 120 opera companies to nearly 2,500 organizations and individuals. The organization has also administered two landmark funding initiatives in support... Read More →
avatar for Christine Yoon

Christine Yoon

Senior Program Officer, The Wallace Foundation
Christine Yoon is a senior program officer of the Arts at the Wallace Foundation. In this role, Christine helped launch the $52 million Building Audiences for Sustainability Initiative, supporting nonprofit performing arts organizations across the U.S. Christine also supports Wallace’s... Read More →

avatar for Schuler Shook

Schuler Shook

Sponsor: General Director sessions, Schuler Shook Theatre Planners | Lighting Designers
Schuler Shook is an internationally recognized theatre planning and consulting firm with extensive experience in opera facility planning.  Our clients include Lyric Opera of Chicago, Sydney Opera House, Santa Fe Opera, Sarasota Opera, Cincinnati Opera, Seattle Opera, Portland Opera... Read More →
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SD&A Teleservices

Sponsor: Marketing/PR Network
Committed to making the world a better place, SD&A works exclusively with nonprofit organizations to help them raise money for a wide variety of worthy causes. This is our sole mission, and we've been doing it successfully for 35 years. Known for our flexible approach to campaign... Read More →
avatar for The Wallace Foundation

The Wallace Foundation

Sponsor: Audience Research sessions
Based in New York City, The Wallace Foundation is an independent national philanthropy dedicated to fostering improvements in learning and enrichment for disadvantaged children and the vitality of the arts for everyone. It seeks to catalyze broad impact by supporting the development... Read More →
avatar for Threshold Acoustics

Threshold Acoustics

Sponsor: Artistic Administration Network
Threshold provides acoustics and audio/video design consulting for performing arts buildings, aware of tradition and turned toward the future, relating to each client and project with clarity, accessibility and individuality.

Friday June 22, 2018 10:30am - 12:00pm CDT
Regency Ballroom C/D, 2nd Floor, Hyatt Regency 315 Chestnut Street, St, Louis, MO 63012
  General Session